Privacy Policy

Effective Date: October 1, 2024

  1. Introduction

    Electric Asset Inc. ("Electric Asset", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (electricasset.com), mobile applications, electric vehicle charging stations, and related products and services (collectively, the "Services").

    Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

  2. Information We Collect

    We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

    2.1 - Information You Provide to Us

    Personal information, such as your name, email address, phone number, and mailing addressAccount information, including your username and passwordPayment information, such as credit card details or bank account informationInformation about your electric vehicle and charging habitsAny other information you choose to provide

    2.2 - Information We Collect Automatically

    Usage data, including how you interact with our Services

    Device information, such as your IP address, browser type, and operating system

    Location information, when you use our mobile applications or charging stations

    Charging session data, including time, duration, and energy consumption

    2.3 - Information from Third-Party Sources

    We may receive information about you from third parties, such as property management companies or strata councils, when they engage our services on your behalf.

  1. How We Use Your Information

    We use the information we collect to:

    - Provide, maintain, and improve our Services

    - Process transactions and send related information

    - Send you technical notices, updates, security alerts, and support messages

    - Respond to your comments, questions, and customer service requests

    - Communicate with you about products, services, offers, and events

    - Monitor and analyze trends, usage, and activities in connection with our Services

    - Detect, investigate, and prevent fraudulent transactions and other illegal activities

    - Comply with legal obligations

  2. Sharing of Information

    We may share your information in the following circumstances:

    - With service providers, contractors, and other third parties we use to support our business

    - With your strata council or property management company, as necessary to provide our Services

    - In connection with a business transaction, such as a merger, sale of assets, or acquisition

    - To comply with applicable laws, regulations, or legal processes

    - To enforce our rights, protect our property, or protect the rights, property, or safety of others

  1. Data Retention

    We will retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

    1. Security

      We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Choices

    You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also opt-out of receiving promotional communications from us by following the instructions in those communications.

  2. Children's Privacy

    Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

    1. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

  1. Contact Information

    If you have any questions about these Terms, please contact us at:

    Electric Asset Inc.

    Email: [email protected]

    Phone: 604-619-8525

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Building your visions.

Creating reality.

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Building your visions. Creating reality.

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Service Areas

Serving communities across British Columbia, including:

Vancouver

Victoria

Surrey

Burnaby

Richmond

Kelowna

Nanaimo

And many more!

STAY CONNECTED

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